Practice-based innovation and quality improvement
While innovation creates variation and brakes stability to be effective on the cost of efficiency, quality management is in practice used to ensuring low variation and high stability to achieve efficiency on the cost of effectiveness.
This track brings together experiences of organizing and facilitating practice-based innovation with attempts to ensure quality improvement. We like to see experiences of facilitating innovation meeting a quality perspective.
How could these perspectives be understood differently?
Through an understanding of practice-based innovation, what can one learn about how to better facilitate development and innovative quality improvement? What happens to the user’s voice in such processes? How can we understand what it means to organize such activities, as managers, designers, consultants or researchers?
We invite researchers and practitioners from fields like innovation, operations management, quality management, management, design, anthropology to participate in this track.
We like to see both scientific papers on novel findings and narratives that relate practical experiences from the private as well as the public sector.
Anders Fundin is a Professor of Quality Technology and Management, and Director of research at Innovation and Product Realisation, one of six research specialisations at Mälardalen University. He is a board member of the Swedish Quality Management Academy (SQMA), a national industry-academy network for research on quality management chaired by the Swedish Institute for Quality (SIQ). His research is also part of the governmental strategic initiative for Excellence in Production Research (XPRES), and chairing together with colleagues the research group Workplace Innovation and Quality Management (WIQM) at the university.
With a PhD in Quality Technology and Management and a MSc in Engineering his interest has evolved in areas such as Quality Technology and Management, Operations Management and Change Management. Through 18 years of research and development experience within the automotive industry his research work has been published in journals such as for example, International Journal of Operations and Production Management, International Journal of Service Industry Management, International Journal of Quality and Reliability Management, and Journal of Business and Industrial Marketing.
Henry Larsen is Professor of Participatory Innovation at SDU Design in the Kolding campus of University of Southern Denmark. His research interest evolves around understanding the micro- interactions, that people find themselves engaged in from a perspective of social interaction as transformative. In collaboration with professional actors he has developed a practice of using improvised theatre to invite for reflexivity and creation of new themes among communities of inquiry, first as part of an organisational consultancy working with a range of public and private organisations, and in the last seven years as part of a university unit focussing on Participatory Design and Participatory Innovation.