Print Course syllabus
Course syllabus - Stress and Conflict Management
Scope
7.5 credits
Course code
PSA110
Valid from
Autumn semester 2013
Education level
First cycle
Progressive Specialisation
G1N (First cycle, has only upper-secondary level entry requirements).
Main area(s)
School
School of Health, Care and Social Welfare
Ratified
2013-02-01
Literature lists
Course literature is preliminary up to 8 weeks before course start. Course literature can be valid over several semesters.
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Books
Changing the conversation : the 17 principles of conflict resolution
New York, NY {[u.a.] : Penguin Books, 2015 - xvii, 247 S.
ISBN: 9780143126867 LIBRIS-ID: mz13n0bkk97rrv9b
Burnout at work : a psychological perspective
London : Psychology Press, 2014. - 174 p.
ISBN: 978-1-84872-229-3 LIBRIS-ID: 18320225
Managing Conflict: A Practical Guide to Resolution in the Workplace
Kogan Page, 2017
Stress and health : biological and psychological interactions
3. ed. : Los Angeles : Sage, cop. 2016 - xxii, 329 s.
ISBN: 978-1-4833-4744-8 LIBRIS-ID: 18133408
Neuroscience for Organizational Change: An Evidence-based Practical Guide to Managing Change
Kogan Page, 2019
ISBN: 9780749493189 (hft.) LIBRIS-ID: 8l8g00xm66h83wd5
Stress control - a mind, body, life approach to boosting wellbeing
Little, Brown Book Group, 2017 - 288 sidor
ISBN: 978-1-4721-3710-4 LIBRIS-ID: 22240435
Articles
Generative metaphore intervention: A new approach for working with systems divided by conflict and caught in defensive perception
The Journal of Applied Behavioral Science, 26, 219-239, 1990
Appreciative inquiry model
In E. H. Kessler (Ed.), Encyclopedia of Management Theory (pp. 42-43). Los Angeles, CA: Sage, 2013
Cultivating dialogue: From fragmentation to relationality in conflict interaction
Negotiation Journal, 28, 315-335, 2012
Work organization and stress: Systematic problem approaches for employers, managers and trade union representatives
Geneva: World Health Organization, 2004
Prejudice: Disliking others
In D. G. Myers, Social psychology (7th ed., pp. 327-373). Boston, MA: McGraw-Hill, 2002
Other materials
-
Books
Changing the conversation : the 17 principles of conflict resolution
New York, NY {[u.a.] : Penguin Books, 2015 - xvii, 247 S.
ISBN: 9780143126867 LIBRIS-ID: mz13n0bkk97rrv9b
Burnout at work : a psychological perspective
London : Psychology Press, 2014. - 174 p.
ISBN: 978-1-84872-229-3 LIBRIS-ID: 18320225
Managing Conflict: A Practical Guide to Resolution in the Workplace
Kogan Page, 2017
Stress and health : biological and psychological interactions
3. ed. : Los Angeles : Sage, cop. 2016 - xxii, 329 s.
ISBN: 978-1-4833-4744-8 LIBRIS-ID: 18133408
Neuroscience for organizational change : an evidence-based practical guide to managing change
London : Kogan Page, 2016 - 205 pages
ISBN: 9780749474881 LIBRIS-ID: 21563494
Stress control - a mind, body, life approach to boosting wellbeing
Little, Brown Book Group, 2017 - 288 sidor
ISBN: 978-1-4721-3710-4 LIBRIS-ID: 22240435
Articles
Generative metaphore intervention: A new approach for working with systems divided by conflict and caught in defensive perception
The Journal of Applied Behavioral Science, 26, 219-239, 1990
Appreciative inquiry model
In E. H. Kessler (Ed.), Encyclopedia of Management Theory (pp. 42-43). Los Angeles, CA: Sage, 2013
Cultivating dialogue: From fragmentation to relationality in conflict interaction
Negotiation Journal, 28, 315-335, 2012
Work organization and stress: Systematic problem approaches for employers, managers and trade union representatives
Geneva: World Health Organization, 2004
Prejudice: Disliking others
In D. G. Myers, Social psychology (7th ed., pp. 327-373). Boston, MA: McGraw-Hill, 2002
Other materials
-
Books
Taking charge of organizational conflict : a guide to managing anger and confrontation
[2. ed.] : Fawnskin, Calif. : Personhood Press, cop. 2003 - 202 s.
ISBN: 1-932181-11-3 (hft.) LIBRIS-ID: 10600933
Conversationally speaking : tested new ways to increase your personal and social effectiveness
Newly rev. 3rd ed. : Los Angeles : Lowell House, c1997. - xiv, 210 s.
ISBN: 1-56565-629-6 LIBRIS-ID: 9868184
URL: Link
Burnout at work : a psychological perspective
London : Psychology Press, 2014. - 174 p.
ISBN: 978-1-84872-229-3 LIBRIS-ID: 18320225
Stress and health : biological and psychological interactions
3. ed. : Los Angeles : Sage, cop. 2016 - xxii, 329 s.
ISBN: 978-1-4833-4744-8 LIBRIS-ID: 18133408
Stress control - a mind, body, life approach to boosting wellbeing
Little, Brown Book Group, 2017 - 288 sidor
ISBN: 978-1-4721-3710-4 LIBRIS-ID: 22240435
Articles
Generative metaphore intervention: A new approach for working with systems divided by conflict and caught in defensive perception
The Journal of Applied Behavioral Science, 26, 219-239, 1990
Appreciative inquiry model
In E. H. Kessler (Ed.), Encyclopedia of Management Theory (pp. 42-43). Los Angeles, CA: Sage, 2013
Cultivating dialogue: From fragmentation to relationality in conflict interaction
Negotiation Journal, 28, 315-335, 2012
Work organization and stress: Systematic problem approaches for employers, managers and trade union representatives
Geneva: World Health Organization, 2004
Prejudice: Disliking others
In D. G. Myers, Social psychology (7th ed., pp. 327-373). Boston, MA: McGraw-Hill, 2002
Other materials
-
Books
Taking charge of organizational conflict : a guide to managing anger and confrontation
[2. ed.] : Fawnskin, Calif. : Personhood Press, cop. 2003 - 202 s.
ISBN: 1-932181-11-3 (hft.) LIBRIS-ID: 10600933
Conversationally speaking : tested new ways to increase your personal and social effectiveness
Newly rev. 3rd ed. : Los Angeles : Lowell House, c1997. - xiv, 210 s.
ISBN: 1-56565-629-6 LIBRIS-ID: 9868184
URL: Link
Stress and health : biological and psychological interactions
3. ed. : Los Angeles : Sage, cop. 2016 - xxii, 329 s.
ISBN: 978-1-4833-4744-8 LIBRIS-ID: 18133408
Stress control - a mind, body, life approach to boosting wellbeing
Little, Brown Book Group, 2017 - 288 sidor
ISBN: 978-1-4721-3710-4 LIBRIS-ID: 22240435
Reference Literature
Burnout at work : a psychological perspective
London : Psychology Press, 2014. - 174 p.
ISBN: 978-1-84872-229-3 LIBRIS-ID: 18320225
Other materials
Articles and reports including approximately 200 pages; available through links in Blackboard
-
Books
Taking charge of organizational conflict : a guide to managing anger and confrontation
[2. ed.] : Fawnskin, Calif. : Personhood Press, cop. 2003 - 202 s.
ISBN: 1-932181-11-3 (hft.) LIBRIS-ID: 10600933
Conversationally speaking : tested new ways to increase your personal and social effectiveness
Newly rev. 3rd ed. : Los Angeles : Lowell House, c1997. - xiv, 210 s.
ISBN: 1-56565-629-6 LIBRIS-ID: 9868184
URL: Link
Stress : myth, theory and research
Harlow : Pearson Education, 2001 - xi, 310 s.
ISBN: 0-13-041189-2 (hft.) LIBRIS-ID: 4550612
The burnout companion to study and practice : a critical analysis
London : Taylor & Francis, 1998 - 220 s.
ISBN: 0-7484-0697-2 ; £35.00 : CIP entry (Oct.) LIBRIS-ID: 5557500
Other materials
Tillkommer c:a 150 sidor enligt lärares anvisningar, som blir tillgängliga via länkar i Blackboard.
Akademin för hälsa, vård och välfärd,
-
Books
Taking charge of organizational conflict : a guide to managing anger and confrontation
[2. ed.] : Fawnskin, Calif. : Personhood Press, cop. 2003 - 202 s.
ISBN: 1-932181-11-3 (hft.) LIBRIS-ID: 10600933
Conversationally speaking : tested new ways to increase your personal and social effectiveness
Newly rev. 3rd ed. : Los Angeles : Lowell House, c1997. - xiv, 210 s.
ISBN: 1-56565-629-6 LIBRIS-ID: 9868184
URL: Link
Stress : myth, theory and research
Harlow : Pearson Education, 2001 - xi, 310 s.
ISBN: 0-13-041189-2 (hft.) LIBRIS-ID: 4550612
The burnout companion to study and practice : a critical analysis
London : Taylor & Francis, 1998 - 220 s.
ISBN: 0-7484-0697-2 ; £35.00 : CIP entry (Oct.) LIBRIS-ID: 5557500
Other materials
Objectives
The objective of this course is that the student should acquire basic tools to identify, analyze, handle, and prevent circumstances causing negative stress and interpersonal conflicts in contemporary working life.
Learning outcomes
After completing the course the student shall be able to
- give an account of basic knowledge about the psychological and social psychological dynamics of stress and interpersonal conflicts
- identify and explain the inherent stress and interpersonal conflict potential of contemporary working life
- suggest and describe different basic tools for preventing and handling negative stress and interpersonal conflicts in contemporary working life
Course content
Individual stress processes, concepts and consequences are presented and discussed. The emphasis in focus is on the psychology of stress, but to some extent physiological and social aspects will also be covered. Furthermore, individual and organizational stress prevention, management and interventions are presented and discussed. The last part of the course deals with stressful interpersonal conflicts, and fundamental knowledge of how to prevent and manage them.
Tuition
Lectures, small group discussions and role-play. A web-based educational platform is used in the course for communication, discussions and presentation of course material.
Requirements
General entry requirements
Examination
INL1, Written assignment, 7.5 credits, regarding all learning outcomes, grades Fail (U), Pass (G) or Pass with distinction (VG).
A student who has a certificate from MDU regarding a disability has the opportunity to submit a request for supportive measures during written examinations or other forms of examination, in accordance with the Rules and Regulations for Examinations at First-cycle and Second-cycle Level at Mälardalen University (2020/1655). It is the examiner who takes decisions on any supportive measures, based on what kind of certificate is issued, and in that case which measures are to be applied.
Suspicions of attempting to deceive in examinations (cheating) are reported to the Vice-Chancellor, in accordance with the Higher Education Ordinance, and are examined by the University’s Disciplinary Board. If the Disciplinary Board considers the student to be guilty of a disciplinary offence, the Board will take a decision on disciplinary action, which will be a warning or suspension.
Study guideGrade
Three-grade scale
Interim Regulations and Other Regulations
The course replaces SPS140 Conflict and Stress Management